HOME APPLIANCE is committed to providing reliable, professional, and transparent home appliance repair and maintenance services. This Refund & Repair Service Policy outlines our service process, pricing, cancellation terms, and refund conditions to ensure a smooth and trustworthy experience for our customers.
We provide repair, maintenance, and troubleshooting services for a wide range of household appliances, including:
Washing Machines
Refrigerators
Air Conditioners (AC)
Microwave Ovens
Other Home & Kitchen Appliances
Our trained technicians diagnose appliance issues and perform repairs using quality tools and compatible spare parts whenever required.
Services are available at the customer’s location based on appointment scheduling and technician availability. We strive to provide prompt and efficient service across our service areas.
A visiting or inspection charge may apply to diagnose the appliance problem.
After inspection, the technician will explain the issue and provide the repair cost.
Repair work will begin only after receiving the customer’s approval.
Final charges depend on the appliance type, nature of the fault, labor required, and any replacement parts used.
If replacement parts are necessary:
Additional charges may apply for spare parts.
We aim to use quality, durable, and compatible components to ensure reliable appliance performance.
Spare parts availability may vary depending on the appliance model.
Customers may cancel or reschedule their service appointment before a technician has been assigned or dispatched.
If the technician has already been dispatched or has arrived at the service location, the applicable visiting or inspection charges may still be payable.
Refunds may be approved in the following situations:
Payment was successfully received, but the service could not be provided due to our operational limitations.
Duplicate or accidental payments were made.
A payment was processed, but no service was delivered.
Refunds will generally not be provided if:
The inspection or diagnostic visit has already been completed.
The repair service has been successfully performed.
Appliance issues occur later due to misuse, improper handling, electrical fluctuations, water damage, accidental damage, or other external factors beyond our control.
Approved refunds are generally processed within 5–7 business days using the original payment method or another mutually agreed payment option.
Certain repairs and replacement spare parts may include a limited service warranty, where applicable.
The warranty does not cover:
Physical or accidental damage
Improper usage or mishandling
Water, fire, or voltage fluctuation damage
Issues caused by external factors after the repair has been completed
Customers are requested to:
Provide accurate information about the appliance issue.
Ensure access to the service location at the scheduled appointment time.
Operate the repaired appliance according to the technician’s recommendations.
HOME APPLIANCE reserves the right to update or modify this Refund & Repair Service Policy at any time without prior notice. Any changes will be published on this page and become effective immediately upon posting.
If you have any questions regarding our services, repairs, cancellations, or refunds, please contact us:
HOME APPLIANCE
Phone: +91 8923012313
Email: info@24x7servicesupport.online
Registered Address:
737, Maharishi Valmiki Marg, Mangol Puri, Distt. North West Delhi, New Delhi – 110083, Delhi, India
By booking our services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Refund & Repair Service Policy.
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